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Enterprise Cloud Backup Solutions Comparison

Enterprise Cloud Backup Solutions Comparison – As stated in part one of our BDR (backup and disaster recovery) comparison featured in last month’s issue of Business Solutions, the BDR product reviews we’ve done since 2013 have been among the most read pieces of the content of our website. Indeed, many established and prospective MSPs (Managed Service Providers) have told us that these types of articles are a valuable resource for evaluating new products and validating products they already offer.

These articles are also popular among the vendor community. So much so that we had to split the field and create two parts to this article. In part one, we compared products from Asigra, Carbonite, Continuum, Datto, Dell Software, Intronis, Unitrends, VaultLogix, Veeam and Vembu. To read this article online, visit www.BSMinfo.com/go/BDR2015.

Enterprise Cloud Backup Solutions Comparison

Enterprise Cloud Backup Solutions Comparison

In part two, we’ll add to the field products from Acronis, CloudBerry, eFolder, LogicNow, and NTT. If you are wondering how we divide the products, know that there is no logic behind part one and part two; product segmentation was simply a result of the magazine’s print deadlines. We asked each vendor to share specific product details, features and capabilities so we could see how things have changed since previous reviews and how the products compare to each other. As a reminder, the purpose of our reviews and comparisons is not to pick the best product, favorite, or Editor’s Choice, but to arm you with the information you need to make informed decisions for yourself and your customers.

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Many vendors have one BDR solution, while others offer many different flavors. In last month’s review, we featured two different Unitrends products. This month we have two separate Acronis products, one for on-premises and one offered as a service. In addition, eFolder addresses users’ backup and recovery needs by offering five different products: eFolder BDR for Replibit, eFolder BDR for AppAssure, eFolder BDR for ShadowProtect, eFolder BDR for Acronis and eFolder BDR for Veeam. With these products, eFolder combines the other vendor’s software with cloud storage and disaster recovery services.

Essentially, eFolder products can be used with the other vendor’s hardware or software to create a complete solution. For example, eFolder BDR for AppAssure is a BDR service that uses Dell AppAssure software for image-based backup, an on-site appliance for instant backup server virtualization, online cloud replication, and emergency cloud virtualization to keep businesses running within minutes after experiencing a disaster.

“Of all the features eFolder offers, the ability to run a virtual machine in their cloud was the standout,” said our BDR tester Eric Brown, CEO of managed services provider Remote Technology Management (RTM), in a review of eFolder last year. “If a VAR or MSP has a customer that needs to be up and running – even after a disaster – spinning up a server in the cloud is a necessary feature. To achieve this level of business continuity with the other products, the service provider will need to choose a different cloud provider that is not affiliated with the provider [if the provider’s product supports this] or copy the backup image to the local VM (virtual machine ) in a separate data center.”

We won’t go into detail about each of these eFolder products for the sake of space and fairness, and since we’re reviewing a piece of software in its own right. However, it is important to know that they all exist. Whenever possible, we will include relevant details in this article. The online version will contain a complete breakdown of the eFolder line-up.

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It’s also important to note that some products in this comparison and last month support servers and desktops, while others are server-only. For example, NTT Com Cloud Recovery is a subscription-based, managed service that enables real-time server replication from a primary site to a secondary site over the Internet. Since it’s server-only, the lack of support for Mac, Office 365, and desktop file sync and sharing might not be a problem if all you care about is servers.

Today’s technology landscape is so diverse and unique that the MSP community needs flexibility when it comes to backup intervals. After all, some customers may be fine with a daily backup, while others may need it every hour. Others may require continuous data protection. Our original BDR tester, Brown, used as an example a healthcare environment where multiple clinicians were entering data into an electronic medical record database.

In part one of this comparison, the products in our area were quite varied in terms of backup intervals. In this review, all products except eFolder can be set to 60 seconds (although this is probably not very practical). Different versions of eFolder have a minimum backup interval of 5 minutes.

Enterprise Cloud Backup Solutions Comparison

With the growing deployment of Office 365, there is a new need to back up user information and data stored in the cloud. Many BDR vendors have responded with Office 365 capabilities. Last month, we saw that about half of vendors have such functionality or are actively working on adding it. In this group, none of the products support Office 365 backup. However, Acronis indicated that the company will added such functionality to its Backup Service product.

Hybrid Cloud Backup And Recovery

Due to the popularity of Linux, it is important to have a BDR solution that can handle the operating system. LogicNow MAX Backup, Acronis’ on-premise and service software, CloudBerry and NTT support Linux backup. All versions of eFolder support Linux except eFolder BDR for Replibit. Virtualization support is another must-have for many customers. All products in this group support virtual machines to some extent. See the table on page 12 for the complete list.

Despite all the benefits of Dropbox’s file syncing and sharing feature, the user version that is most often installed can quickly turn into an IT nightmare, creating potential security risks. To meet this need, many BDR companies have taken note and added business-class sync and share functionality to their solutions. Last month we saw that Intronis, Carbonite and Datto already offer such functionality. In this review, both Acronis solutions feature file synchronization and sharing via the company’s recently released Acronis Access Advanced. CloudBerry provides such functionality through its free product, CloudBerry Box.

We’ve all experienced or heard nightmares about failed recoveries due to data corruption. All the products we tested provide some level of integrity checks, although there are some differences.

According to NTT, once the initial server synchronization is complete, a change-initiated data replication process is used to ensure that any data changes made on the production server are also made on the replica server in the data center . Default change detection uses block-level, real-time, asynchronous data replication.

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CloudBerry Backup comes with a consistency check feature that compares each file (including metadata such as modified date, size, compression, etc.) with those in the cloud (backup storage).

The capabilities of eFolder depend on the version of its solution. For example, eFolder BDR for Replibit provides data integrity checks that include checking a running virtual machine with a screenshot. Other versions include more traditional validation checks.

As Macs increasingly make their way into the corporate IT world, you may find customers needing to back up the machines. Last month we saw a handful of vendors actually support the Mac. In this month’s box, MAX backup, Acronis Backup Service, and CloudBerry (starting with Mac OS 10.8) have Mac support.

Enterprise Cloud Backup Solutions Comparison

Another relatively new threat to corporate data is that stored on mobile devices, whether company-owned or in a BYOD (bring your own device) scenario. Last month we saw several companies have some form of mobile backup solution. In this group of solutions, only CloudBerry offers mobile support, but the functionality is still in its infancy. The company says Android support is currently in beta, with Mac OS X coming by the end of 2015.

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As with previous reviews, we’d be wrong to choose a product we think is the best, or to cast doubt on those we think fall behind. All products in our range have raving fans and skeptics. With this overview, we hope you can narrow down your research and arrive at the best solution for your business. Cloud advertising has blurred the lines between cloud storage and cloud backup. Many vendors like it this way because it gives them more appeal when attracting potential customers. But the blurring of cloud definitions is confusing the market. In reality, they are very different solutions to different business challenges.

Cloud storage, such as Dropbox, Google Drive, Apple’s iCloud, and Microsoft’s SkyDrive, is a great way to easily share files. The main purpose of cloud storage is to store files online so that they can be accessed and worked on from any device anywhere. You can compare it to a cloud-based USB flash drive.

However, there is no guarantee, no monitoring and reporting, no support, and if a server crashes in one of their data centers, you may never see those files again. Most services have a web interface for uploading files. Therefore, files can only be encrypted on

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