Free Spy Text Messages – A year after being banned by the Federal Trade Commission, a notorious phone surveillance company is back in all but name, an investigation has found.
A landmark FTC order in 2021 banned stalkerware app SpyFone, its parent company Support King and its CEO Scott Zuckerman from the surveillance industry. The order, approved unanimously by the regulator’s five sitting commissioners, also demanded that Support King delete the phone data it illegally collected and notify victims that its app had been secretly installed on their device.
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Stalkerware, or spousalware, are apps secretly planted by someone with physical access to a person’s phone, often under the guise of family tracking or child monitoring, except these apps are designed to stay hidden from home screens, while quietly upload the contents of a person’s phone, including their text messages, photos, browsing history and fine location data.
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But many stalkerware apps — like KidsGuard, TheTruthSpy and Xnspy — have security flaws that put thousands of people’s personal phone data at risk for further compromise.
It also includes SpyFone, whose unsecured cloud storage server spilled the personal data stolen from more than 2,000 victims’ phones, prompting the FTC to investigate and subsequently bar Support King and its CEO Zuckerman from offer, distribute, promote or otherwise assist in the sale of surveillance applications.
Since then, further portions of data have been received, including from the internal servers of a stalkerware application called SpyTrac, which is run by developers with ties to Support King.
With over a million user records, SpyTrac is one of the largest known active Android stalkerware operations, more than tripling the number of victims ensnared by TheTruthSpy. Despite its large international reach, US visitors to SpyTrac’s website are blocked with a sudden message saying that “your country is not supported.”
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But SpyTrac is like any other stalkerware app, including its ability to stay hidden on a victim’s device. SpyTrac’s website also makes no mention of the individuals running the operation, which would likely protect the developers from legal and reputational risks associated with running a stalkerware operation.
According to the data and other public records seen by SpyTrac, SpyTrac is run by developers who work for both Support King and a developer outfit called Aztec Labs, which builds and maintains the SpyTrac stalkerware operation. Aztec Labs also maintains an almost identical Spanish-language stalkerware app called Espía Móvil (which translates to “spy mobile”) and another clone stalkerware app called StealthX Pro, the data shows.
One of the server files contained a set of Amazon Web Services private keys that provide access to cloud storage associated with Support King and GovAssist, a website that claims to help immigrants obtain US visas and permanent residency permits. The keys also allow access to cloud storage for OneClickMonitor, a clone stalkerware application that Support King shut down at the same time as SpyFone.
When reached by email, Zuckerman said: “We are investigating your allegations that SpyTrac stored internal data AWS keys that may have been linked to S3 buckets associated with Support King, GovAssist and OneClickMonitor. We take this very seriously and will comply with all provisions of the FTC order.”
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An edited screenshot of a SpyTrac video, which refers to SpyFone, a Support King surveillance app that was banned by the FTC a year earlier. Image credits: (screenshot)
Access logs seen by show at least two Aztec Labs developers logging into SpyTrac’s servers with different sets of credentials, but each from the same IP addresses. Both developers logged in from IP addresses registered to a Bosnian residential broadband provider using credentials associated with Aztec Labs, SpyTrac and Support King email addresses.
One of the developers is Aztec Labs’ CTO, whose LinkedIn says he’s based in Sarajevo. His other public freelance portfolios list his work as a program manager at Support King, a role he describes as “managing the entire IT team.”
According to LinkedIn profiles and other work portfolios, the CTO and other SpyTrac developers are also working on Zuckerman’s latest venture, GovAssist.
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The access logs also show a third developer logging into SpyTrac’s servers, also from their home IP address in Sarajevo, with different sets of credentials associated with Support King, Aztec Labs and GovAssist email addresses.
In response, Zuckerman said: “Neither I nor any of my businesses are affiliated with Aztec Labs, SpyTrac, or [the CTO, who] worked as an independent contractor for Support King between June 2019 and October 2021. We also do not have access to SpyTrac’s servers.”
The internal SpyTrac data we’ve seen shows that SpyFone issued its last customer license just days before it was banned by the FTC. SpyFone’s domain name was sold to another phone surveillance maker, SpyPhone. Customers trying to log into SpyFone’s web dashboard, which is used to access a victim’s stolen data, were redirected to SpyPhone’s website instead.
The FTC’s 2021 order also demanded that Support King delete the data it illegally collected from SpyFone. But the internal SpyTrac data seen by still contains thousands of records related to SpyFone licenses assigned to the email addresses of purchasing customers.
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SpyTrac also came to the attention of security researchers Vangelis Stykas and Felipe Solferini, whose months-long research identified common and easy-to-find security flaws in several stalkerware families, including SpyTrac. Their findings, which they presented at BSides London this month, involved decompiling the applications and mapping their server infrastructure using public Internet data. Their evidence links SpyTrac to Support King.
In response, Zuckerman said, “Support King has deleted all data in its servers associated with SpyFone and OneClickMonitor clients pursuant to the FTC order.”
Shortly after contacting Zuckerman for comment, SpyTrac’s website went offline with a message saying the “product is temporarily unavailable.” The websites for SpyTrac’s clone stalkerware apps, StealthX Pro and its Spanish-language clone Espía Móvil, also went offline. Aztec Labs’ website also stopped loading.
Stalkerware is a difficult problem to combat. These operations are secretive by design, making it difficult for regulators to investigate or know whose jurisdiction they fall under.
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In 2020, the FTC took its first-ever action against a stalkerware operator, Retina-X, which was hacked multiple times and later shut down. The FTC’s second action was against Support King a year later.
Companies that violate FTC orders can face significant civil penalties. Earlier this year, Twitter was ordered to pay $150 million for violating an FTC order from 2011.
Instead, many of the efforts against stalkerware and other commercial surveillance have been taken up by the technology industry, including device makers Apple and Google, which have banned stalkerware apps. In 2020, Google also banned ads in its search results that promote stalkerware. Malware vendors who are members of the Coalition Against Stalkerware, launched in 2019 to support stalkerware victims and survivors, collectively share signatures of known stalkerware apps and networks to stop them from running on their customers’ phones .
A former FTC attorney, who reviewed our findings prior to publication, said the evidence points to a likely violation of the FTC’s ban. Whether Support King broke its agreement with the FTC will ultimately be up to the agency to decide.
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If you or someone you know needs help, the National Domestic Violence Hotline (1-800-799-7233) offers free, confidential support to victims of domestic abuse and violence 24/7. If you’re in an emergency situation, call 911. The Coalition Against Stalkerware also has resources if you think your phone has been compromised by spyware. You can contact this reporter on Signal and WhatsApp at +1 646-755-8849 or zack.whittaker@ via email.Android Features Stealth Mode Record Calls Phone Internet History Track Facebook Messages Track SMS WhatsApp Spy Snapchat Spy App WeChat tracker Telegram tracker Instagram tracker Viber spy Line tracker Track Phone Location Signal tracker Kik tracker Android screenshots Detect SIM card Change Save all the contacts Track Todo List Track Camera Track Calls Other platforms Mac Windows
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